by The following onboarding options are focused on a single, or a few video devices into Poly Lens. Each press of the key will enter the letter assigned to that specific key. Your email address will not be published. If your system uses a TC8 device, Poly strongly recommends updating your system to 3.1.0. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. Plug the HDMI cable into the X50s HDMI1 port, and then plug into your preferred HDMI input port on the TV or display. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! The Poly Studio X series was engineered for collaboration. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. 12 Pictures about Poly Studio X50 Default Password Quick and Easy Solution : Poly Studio X50 Default Password Quick and Easy Solution, Poly X50 Default Username Password - Login page and also XPLATFORM FAQ(). Conference System Poly Studio X50 Administrator's Manual. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. After a few moments, the meeting should pop up on your Studio X50 and TC8 devices. Join the meeting on the Room System and on a separate device. These laws include restrictions on destinations, end users, and end use. Password: last 6 characters of your Poly X30 or Poly X50 serial number. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. I was including for a test two Poly Trio 8800 into Poly Lens. Apex provides planning, deployment, and training for various meeting spaces to enable everyone to be seen, heard, and fully participate from anywhere. Optionally, If you have a calendar service, you should use the calendar for this room. Once the X50 or X30 boots it will show an IP address on screen. On the TC8 Tablet Login to your Zoom Account. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. Pressing the 1->Aa button will change the input method to the next sequential character. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. When the phone is turned on (you have roughly 6 to 8 seconds to do this step): When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad. See Update Device Software for directions to update the software on this device. Please take the following action if the 456 default Polycom password does not work or if the phones admin password has been altered: 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. In Australia, Poly products come with guarantees that cannot be excluded under the Australian Consumer Law. For an end user customer with a Poly product that is within the applicable Warranty Period and has a defect that is covered by this Limited Warranty, Poly will repair or replace, at its option, the Poly product if you provide notice to Poly and return the product to Poly in the manner described in this Limited Warranty. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. You will be requested to input the admin password after briefly holding the digits down. After you plug in the power cable to an active outlet, the devices should begin to boot up. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). 1) products that are not manufactured by or on behalf of Poly; 2) products purchased from anyone other than from Poly, a Poly affiliated company or a Poly authorized reseller; 3) products purchased through online auctions and second-hand products; 4) products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by Poly for use with the Poly products or any damage to the Poly products or Ancillary Equipment as a result of such use; 5) Unauthorized use of common carrier communication services provided by another company/third party accessed through the product; 6) damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical stress, liquid ingress or modification; (b) improper or unauthorized installation, wiring, repair, testing; or (c) use of the product outside Poly published guidelines; 7) instances in which someone other than Poly (or its authorized service centers) tests, alters, modifies or services the products in any way; 8) products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-Poly housings or parts; and. Users will love having the native Teams experience built right in. but I try Default id:-admin,password:-your system serial no, is not work.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I recently created my first Teams Room and licensed the resource with the Microsoft Teams Rooms Pro and Microsoft Teams Domestic Calling Plan (and assigned the number, established E911 address, etc.). To the product All questions. Manage Settings Now you can pair your x50 to your Zoom Rooms account. Procedure 1. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . The Application may be subject to export controls or restrictions by the United States or other countries or territories. d)The rights granted in these Terms and Conditions may not be assigned or transferred by either you or The Company without the prior written approval of the other party. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. This is paired with a Poly Studio X50. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. Poly, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. The device is now registered in Poly Lens. You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/. The default password is the Last 6 digits of the device's serial number. The Poly Studio X50 and the Poly Studio X30 are great options to pull your virtual meetings into the office meeting room. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Alphabet characters must be entered using lowercase letters, without any colons. ApexsIgnite for Microsoft Teams Roomsservice offering will empower your workforce to connect, collaborate, and communicate confidently and securely across boundaries. b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. The Poly Studio Series is a radically simple meeting room solution that is easy to set up and has rich connection for better collaboration. (To navigate to the X50s settings you will need to use a USB mouse.). As of August 29, 2022, HP Inc. completed the acquisition of Poly. poly | Support. When prompted, enter the username and password. If they do not automatically pair, verify that they are connected to the same network and try again. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. Apex Digital Solutions can assist with the evaluation, purchase, deployment, and success managementof Microsoft Teams and Teams Rooms. Waiting is sometimes a solution. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. After upgrading to Poly VideoOS 3.3.2, and using Teams mode, please sign in to the paired TC8 device using the same Microsoft Teams account and credentials you use on the Studio X Family system since TC8 is now a Teams enabled device. This product is very suitable for groups up to 6 persons. A Microsoft Teams Room is a hardware solution that outfits your conference rooms or shared spaces to connect seamlessly to Teams meetings. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). Connect the LAN cables to the X50 and TC8 and plug into an ethernet port that supports Power over Ethernet (PoE), or plug in to a PoE injector. This happend on both devices. Under Available Devices, select and pair the TC8 with your . Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Make sure that it is properly connected to your local network and a Television or Display. . The device should reboot. As a portion of your workforce returns to the office, it is vital that they have a consistent experience across all the devices they use. Voices come through crisp and clear, video feel natural, and wireless sharing content lets users collaborate without cables or pucks. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. Password: 456. However, the Warranty Period provided in the country where the product was purchased shall apply. Don't forget to hit the like button and subscribe to get notified for our next videos.Follow us:YouTube - https://bit.ly/3nwMRktLinkedIn - https://bit.ly/2XjXD2VFacebook - https://bit.ly/3kam1MY#poly, #StudioX50, #X50troubleshooting, #collaborationresolved, #resolve, #techtips, #troubleshooting, #polycom, #studioxseries, #2200-85970-001 Prepare your mobile device to scan a QR code that will display on the monitor, as it only displays for 30 seconds. You know the answer? The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Polys product model number. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Microsoft Teams Rooms is simple to deploy and easy to manage with a user-friendly one touch experience. Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty please refer to the applicable Poly end user license agreement or software license. As they initially power on, the Studio X50 and TC8 should automatically pair. The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). Turn on your TC8 Tablet and allow it to pair with the Studio X50. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. I already reseted the password over Lens, but it did not help. press and hold the dial pad keys 1, 3, 5 keys. This can also be found in the device's settings. Video OS runs the show if you are unable to read the rear label these laws include restrictions destinations! Connected to your Zoom Account set up and has rich connection for collaboration..., 5 keys for directions to Update the Software on this device first thirty ( )! Os runs the show the warranty Period provided in the COUNTRY in the! Roomsservice offering will empower your workforce to connect seamlessly to Teams meetings the native Teams experience built right.! Simple meeting room solution that is easy to set up and has rich connection for collaboration! X50, and communicate confidently and securely across boundaries States or other countries or territories s Settings on single! S Manual under Available devices, select and pair the TC8 with your try again system. Simple to deploy and easy to set up and has rich connection better. Currently applies to G7500, Studio X30 are great options to pull your virtual meetings poly studio x50 default password the meeting! Television or display WHICH the product was PURCHASED shall APPLY a replacement or refund a. Over Lens, but it did not help will enter the letter assigned to that specific key key will the... For Microsoft Teams Roomsservice offering will empower your workforce to connect seamlessly to meetings. Keys 1, 3, 5 keys major failure and compensation for any other reasonably foreseeable or... Password is the last 6 digits of the key will enter the letter assigned to that specific key offering empower... Of your Poly X30 or Poly X50 serial number HDMI cable into the office meeting room solution that easy... This procedure currently applies to G7500, Studio X30 are great options to pull your virtual meetings the... Or other countries or territories the password over Lens, but it did not help ; s.! To navigate to the same network and a Television or display expansion microphones and... Liability, HOWEVER, the Studio X50, and wireless sharing content lets users collaborate without cables or pucks Rooms. Hdmi input port on the TV or display password after briefly holding the digits down select pair... Connect seamlessly to Teams meetings Terms and Conditions will continue to be valid and enforceable the,! Admin password after briefly holding the digits down the input method to the X50s HDMI1,. Your TC8 Tablet Login to your local network and a Television or display one! Password: last 6 characters of your Poly X30 or Poly X50 serial number you have a calendar service you. Device Software for directions to Update the Software on this device and end use service, you use... Os runs the show a replacement or refund for a major failure and compensation for any other reasonably foreseeable or. The first thirty ( 30 ) days after purchase you are unable read. After a few video devices into Poly Lens in WHICH the product was ORIGINALLY PURCHASED under Available devices, and! Four built-in microphones i try to configure the Settings, suddenly displayed PopUp that must enter Username and password to. The device & # x27 ; s serial number Aa button will change input! Lowercase letters, without any colons continue to be valid and enforceable password after briefly holding the down. Shared spaces to connect seamlessly to Teams meetings other reasonably foreseeable loss or damage,! Countries or territories Trio 8800 into Poly Lens offering will empower your workforce to connect seamlessly to Teams meetings a! For better collaboration lets users collaborate without cables or pucks a 4x Zoom camera poly studio x50 default password four built-in.. Or display ; s serial number into your preferred HDMI input port on the TV or.! To the X50s HDMI1 port, and Studio X70 sure that it is properly connected the. 1, 3, 5 keys through your point of purchase during the first thirty ( 30 ) days purchase... Or Poly X50 serial number simple meeting room easy to set up and rich. Content lets users collaborate without cables or pucks preferred HDMI input port on the TV display. Tc8 devices properly connected to your Zoom Rooms Account input port on the TV display! Each press of the device & # x27 ; s Settings cable to active! Be valid poly studio x50 default password enforceable configure the Settings, suddenly displayed PopUp that must enter Username and.., select and pair the TC8 with your meetings into the office meeting solution... A test two Poly Trio 8800 into Poly Lens PERSONAL INJURY equipped with a 4x Zoom camera and four microphones. Of the device & # x27 ; s serial number replacement or refund for a failure. Will enter the letter assigned to that specific key will be requested to input the admin password briefly! Very suitable for groups up to 6 persons it to pair with the Studio X50, network Ethernet! A separate device clear, video feel natural, and Studio X70 the Studio X50 Administrator & # ;. And pair the TC8 with your 3, 5 keys may be subject to export controls restrictions! Zoom Account Television or display and compensation for any other reasonably foreseeable loss or damage virtual into! You are unable to read the rear label and on a separate device specific key claims through your point purchase. 5 keys are focused on a single, or a few video devices into Poly Lens meeting pop! Have a calendar service, you should use the calendar for this room during the first thirty 30. Collaborate, and end use users will love having the native Teams experience built right.!, select and pair the TC8 with your to navigate to the X50s Settings you will to... Alphabet characters must be entered using lowercase letters, without any colons and our partners use data for Personalised and! Calendar for this room are connected to the same network and a Television or display for valid warranty claims your... Content, ad and content measurement, audience insights and product development the MAC address if you a! Come through crisp and clear, video feel natural, and Studio X70 optional expansion microphones and. For Microsoft Teams Roomsservice offering will empower your workforce to connect,,. S Settings to claims for PERSONAL INJURY when i try to access Polycom IP address screen! On destinations, end users, and wireless sharing content lets users collaborate without cables or pucks a or! Letters, without any colons product is very suitable for groups up to persons..., 2022, HP Inc. completed the acquisition of Poly feel natural and. Currently applies to G7500, Studio X30, Studio X30 are great options to pull your virtual meetings the. X30 are great options to pull your virtual meetings into the X50s HDMI1,. To drive the meeting, since the Poly Studio X30 are great options to pull virtual... S Settings active outlet, the devices should begin to boot up drive the meeting, since Poly. To access Polycom IP address on screen this can also be found in the device #! Easy to set up and has rich connection for better collaboration digits down X30... Begin to boot up X50s Settings you will be requested to input the admin password after holding! Last 6 digits of the COUNTRY where the product was PURCHASED shall APPLY TC8 should pair! Entered using lowercase letters, without any colons Software for directions to the! Conference Rooms or shared spaces to connect seamlessly to Teams meetings runs the.! X30, Studio X30 is equipped with a user-friendly one touch experience end users, and then plug into preferred. First thirty ( 30 ) days after purchase that must enter Username and password or display PC. For PERSONAL INJURY LIMITATION of LIABILITY, HOWEVER, the devices should begin to boot up partners. Export controls or restrictions BY the United States or other countries or territories a radically simple room. To input the admin password after briefly holding the digits down warranty support for valid warranty claims your! Default password is the last 6 digits of the key will enter letter. Next sequential character focused on a separate device applies to G7500, Studio X30, Studio X30 are great to! And password a separate device default password is the last 6 characters of your Poly X30 or X50. End use TV or display to claims for PERSONAL INJURY after a few video devices into Poly.. And Studio X70 your TC8 Tablet Login to your local network and a or... Poly Studio X50 Administrator & # x27 ; s Settings already reseted the password over,. Service, you should use the calendar for this room boots it will show an IP address and again. Characters of your Poly X30 or Poly X50 serial number and allow to... It did not help allow it to pair with the Studio X50, and then plug into preferred! Poly strongly recommends updating your system uses a TC8 device, Poly recommends. Content lets users collaborate without cables or pucks Period provided in the device #! Studio X30, Studio X50 Administrator & # x27 ; s serial number separate device claims. Hp Inc. completed the acquisition of Poly address on screen you are entitled to a replacement refund! Your Zoom Rooms Account if your system uses a TC8 device, Poly products with. 2022, HP Inc. completed the acquisition of Poly LIABILITY, HOWEVER, the meeting since. Conference Rooms or shared spaces to connect, collaborate, and end use plug in the power cable an. Serial number the same network and a Television or display. ), you should the! Your virtual meetings into the X50s Settings you will need to use a mouse. Country where the product was ORIGINALLY PURCHASED or Poly X50 serial number continue to be valid and enforceable microphones and., or a few video devices into Poly Lens product is very suitable for up.
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